Processing Time
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
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Estimated delivery is typically 7–12 business days, depending on your location.
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Delivery times may vary due to customs, postal delays, or external factors outside our control.
Tracking
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Once your order has shipped, you will receive a confirmation email with a tracking number.
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Please allow up to 48–72 hours for tracking information to update.
Incorrect Address
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Customers are responsible for providing the correct shipping address at checkout.
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We are not responsible for lost orders due to an incorrect or incomplete address.
Delays
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While we strive to deliver orders on time, unforeseen delays may occur (holidays, customs, carrier issues). We appreciate your patience.
Questions About Your Order?
📧 Contact us at customerservice@NanoHealix.com, and our team will be happy to help.